❓ Frequently Asked Questions (FAQs)
1. What types of freight do you haul?
We specialize in general freight hauls, including palletized loads, commercial goods, and select hazardous materials. We offer both local and long-distance (OTR) transport
2. Are your drivers certified?
Yes! All of our drivers are CDL-certified and TWIC credentialed, with the experience and training to handle your freight professionally and safely.
3. Do you follow FMCSA regulations?
Absolutely. We comply with all FMCSA safety and operational standards and maintain active commercial insurance in line with state regulations.
4. What areas do you serve?
We handle local, regional, and OTR deliveries. Our services include airport pick-ups/drop-offs and deliveries to military bases (with proper security clearance).
5. What kind of equipment do your trucks have?
We operate two 26-foot box trucks—one with an 8,000 lb. capacity and another with a 12,000 lb. capacity. Both are equipped with lift gates for smooth loading and unloading.
6. Do you provide any tools for loading/unloading?
Yes! Our team comes equipped with dollies, straps, moving blankets, a pallet jack, and more to ensure secure and efficient transport.
7. How do I get a quote or book a load?
It’s easy! Just fill out our quote request form or contact us directly. We’ll provide a fast, accurate quote and schedule your shipment.
8. Is my cargo insured during transit?
Yes. We maintain active commercial insurance to cover your cargo and ensure peace of mind during every delivery.
9. Can I track my delivery?
Yes. We provide real-time updates throughout the delivery process, including pick-up and drop-off confirmations. In addition, while we offer a live tracking portal, so you're always informed about your freight's status.
10. I am a freight broker/shipper, how can I get set up with Dark Hounds Transport LLC?
Easy! Send us an email and we will get that going for you!
Privacy Policy
Dark Hounds Transport LLC is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard the information you provide when using our website or services.
What We Collect:
Name, email, phone number (through contact or quote forms)
Shipping/delivery details (locations, freight info)
Any documents you send to us via email (e.g., shipping orders, applications)
How We Use It:
To provide quotes and transportation services, to respond to inquiries or job applications, to improve customer service and communication.
Your information is kept secure and will never be sold or shared with third parties without your consent, except as required by law.
These Terms & Conditions govern the use of services provided by Dark Hounds Transport LLC.
Service Agreement
1. All services are subject to acceptance and availability.
2. Shippers must provide accurate and complete freight information.
3. We are not responsible for delays caused by events beyond our control (e.g., weather, road closures).
4. Cargo must comply with federal and state transportation regulations.
5. Quotes are valid for 7 days unless stated otherwise.
6. Payment is due upon delivery unless other arrangements are made in writing.
7. We operate in accordance with all applicable FMCSA (Federal Motor Carrier Safety Administration) regulations to ensure safe and legal transport of goods.
8. We maintain active commercial insurance coverage in compliance with state regulations. Claims for damaged freight must be filed within 7 days of delivery.
9. We may update these terms without notice.
10. Continued use of our site/services means you accept any changes.